Dior Otto

Background

Technical Background

Angular TypeScript JavaScript RxJS Ionic Capacitor Node.js Express.js REST APIs Socket.IO PHP C#/.NET HTML5 CSS3 Bootstrap Tailwind MySQL MongoDB Microsoft SQL Server Sequelize WordPress WooCommerce Google Cloud Firebase AWS Docker NGINX PM2 Git Active Directory CI/CD Agile/Scrum

Field Technician @ Novant Health via TEKsystems Nov 2025 – Feb 2026

Supported enterprise endpoint modernization in a regulated healthcare environment through device imaging, migration, configuration, troubleshooting, and technical documentation.
Worked with ServiceNow, Active Directory, MDM, enterprise networking, endpoint security, and standardized operational procedures.

Senior Software Developer @ National Health Fund (NHF) 2017 – Present

Architect and support enterprise web and mobile applications serving 110,000+ registered users and processing 12,000+ prescriptions each month.
Lead full-stack delivery across Angular, TypeScript, Ionic/Capacitor, Node.js, Express.js, Socket.IO, Sequelize, MySQL, and REST APIs for customer-facing, administrative, scheduling, kiosk, and real-time systems.
Own implementation from requirements and architecture through development, integration, deployment, production troubleshooting, and iterative modernization.
Build device-connected and mobile workflows including Android/iOS applications, Bluetooth printing, live queue displays, and text-to-speech announcements.
Deploy and support services using Docker, Google/Firebase cloud services, NGINX, PM2, and Windows Server.

Contract Full-Stack Developer @ American Academy of Estate Planning Attorneys 2011 – Present

Deliver and maintain full-lifecycle web applications, APIs, CMS enhancements, database solutions, integrations, and workflow automation for a national professional-services organization.
Translate stakeholder requirements into maintainable features, resolve production defects, and improve application and query performance across long-running production systems.

Freelance Software Developer / Systems Integrator @ Computer Depot & Independent Clients 2018 – 2023

Built e-commerce, payment, inventory, order-processing, and integration solutions using PHP, WordPress, WooCommerce, MySQL, and REST APIs.
Implemented First Atlantic Commerce/Powertranz 3-D Secure payment processing and automated product/order synchronization between business systems.

Database Administrator @ Market Track 2009 – 2011

Managed and maintained MS SQL Server databases, ensuring high availability and performance.
Designed and implemented a comprehensive reporting server using SQL Server Reporting Services (SSRS), enabling real-time data analytics.
Developed complex SQL queries, stored procedures, and triggers to support business and reporting needs.

IT Administrator @ St. Georges College 2005 – 2009

Provided desktop support, configured Active Directory, and managed IT infrastructure including servers, routers, switches, and firewalls.
Implemented security measures and led hardware/software upgrade and migration projects.

Network Technician @ NetTech Solutions 2003 – 2005

Installed and configured network infrastructure including routers, switches, and cabling.
Troubleshot network issues and implemented upgrades to enhance performance and security.

Customer/Technical Support @ Verio Web Hosting 2001 – 2003

Provided customer service and technical support for web hosting, domain registration, email services, and billing.
Assisted clients with website migrations, DNS configurations, and SSL certificate installations.

A bit about me

Technical Background

Education